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Policies

Please note that colours may vary from monitor to monitor but I do my best to capture colours as accurate as possible!

Payment

All prices listed are in Canadian dollars. All payments are made securely on my site via Stripe, PayPal or Apple Pay. All major credit cards are accepted. Full payment MUST be received prior to shipment!

Shipping

I can and will ship all over the world. All items have shipping listed for Canada, US, as well as international. I will not be held responsible for damage during shipping. Please be advised that all customs, duties and brokerage fees are the responsibility of the purchaser.

Orders are shipped the following days: Wednesdays, Thursdays, Fridays. If you need your order sooner please let me know as soon as possible and I will do my best to accommodate! All orders in Canada over $60 are shipped Xpresspost. This provides insurance and allows for tracking. For orders to the US, I will do my best to find the fastest option. If you need the item sooner, shipping costs may be increased.

Custom Orders

I love to create custom orders. Please allow a minimum 2 weeks for the preparation/construction of your item(s) before shipment. More time may be needed for multiple items and will be discussed at time of order. Prices may vary on custom orders due to fabric availability/costs as many of my fabrics are limited lines. Please contact me with any questions about special orders and we can work something out. Shipping costs may vary for large custom orders.

Wholesale

For wholesale orders, please send me a note with the items you wish to carry along with when you will need them by. I will then send you a break down of wholesale prices and minimum shipment orders. All requests are accepted and reviewed. A minimum 50% deposit is required for all wholesale orders at time of purchase and remainder is required to have your items shipped!

Returns/Exchanges

Returns will only be accepted on defective items at my discretion, otherwise an exchange will be offered. Sorry, exchanges/returns will not be offered on special order items.

Please keep in mind that all monitors show colours differently. If you would like to see an item in natural lighting please contact me and I will do my best to show the fabrics truest colours.

Item Care

Most items made by The Little Bird Designs are machine washable unless stated otherwise. Please wash on a gentle cycle and lay flat to dry. You can iron your items if needed but please do so on a low heat setting only. DO NOT put any item in a dryer as shrinking and/or felting may occur and damage your purchase. If you ever have any questions on how to care for your items, please contact me or email me at any time!

Feel free to contact me any time via email at thelittlebirdsdesign@gmail.com or through the contact form.